Let’s get your idea moving.

Something missing on your machine?

lemmareel doctor

The check reports missing tools, runtime libraries, or voice-model files. Follow its next-step instructions, then run it again. A missing dependency is not a failed purchase.

A file couldn’t be read?

Use a readable local PDF, PPTX, Markdown, or text file. Scanned PDFs need OCR text supplied separately. Save agent attachments locally before giving the CLI a path.

Moving to another computer?

Your $49 license covers one active computer. Repeat downloads and reinstalls on the same computer are allowed. For a new computer, or if reinstalling changes your device identity, contact support from your purchase email with your order ID. Never send your license key.

After verifying your purchase, we release the old device and invalidate its key. Create a fresh key in your account, then run the installer on the new computer. Replacing a key yourself does not transfer a device. The old computer loses authorization for subsequent work.

Need personal help?

Email support@lemmareel.com for product help, purchase questions, privacy requests, or reports of misuse. For a technical issue, include your operating system, CLI version, the failing command, and its error code. Never include your license, passwords, or private source files.

Digital purchases are generally non-refundable, but unresolved problems and special situations can be discussed with support. Statutory rights remain unaffected.